FAQ
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Your Tiripro tool is covered for Life! Simply fill out and submit the warranty registration form within 90 days of purchase. Once you send it, you can rest assured your product is covered to be replaced due to any factory defect.
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Purchases from our website: We accept returns of orders within 30 days of order placement. After 30 days, please contact us for a replacement in case your product presents any factory defect.
Purchases from any third-party: We do not accept returns from any third-party purchases, for this case please reach out to the selling party you purchased from. If your product presents any factory defect, we'll gladly replace it for you under lifetime warranty!
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If you need to get in touch with us for any reason, you can do so here by filling up and submitting our contact form or you may click on our “help” icon at the bottom right corner of our website and shoot us a message through there! One of our representatives will email you back as soon as possible.
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Absolutely! Let’s be partners. Follow this link to our wholesale portal on FashionGo (Account required)
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We are constantly expanding the reach of our shipping capabilities. If your location is not an option in our system yet, feel free to contact us in order to arrange your shipment.
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Shipping within the US territory takes between 2 to 7 business days (depending on the address). International shipping could take 7+ days (depending on the country). All of our orders are processed the same day they are received or the next morning, at the latest. Exact time of delivery might be hard to determine due to the current pandemic.
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We have our own high-quality factories in China, where our products are made under Quality Control regulations, tested, and then shipped to the US for distribution.